John. C. Maxwell states that “People don’t care how much you know until they know how much you care.”
I pondered this for a while and tried to work out how we might care for others. For me, being a people person, I find that listening is one of the best places to start.
If we don’t listen, truly listen, then we will never know HOW to demonstrate care. Just the simple act of sitting down with someone, looking them in the eyes, being present for them, letting them talk – without any interruption – demonstrates care.
When people are listened to, they receive care. As a result, they are more willing to trust the listener.
So, take time to talk to your employees, work colleagues or the people you see everyday. Learn what’s upsetting them and show genuine concern by finding out how they are getting on from time to time.
Here are some things that I aim to remember when I deal with people.
- Refer to a person by their name several times during your conversation.
- Make an effort to remember peoples’ home circumstances and ask after these from time to time.
- Look people in the eye when you speak.
- Don’t be distracted by other people when speaking to someone. Concentrate entirely on the person you are with.
In all of this, however, you must be genuine. People will see through you if there is any falseness at all. Check your heart and your motives.