Tag Archives: Respect
Treat all with fairness and dignity – even call centre agents.
I read an interesting post today entitled “Call Centre Education”. It is simply a request from a call centre agent for me, or you as the client, to treat them with respect and courtesy. It’s disappointing that the post had … Continue reading
Posted in Leadership, Personal Development
Tagged bad behaviour, call centres, courtesy, dignity, fairness, Personal Development, PostADay2011, Respect
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Leaders: Make room for Fun. It’s time to “Play”.
There is one book that I return to again and again. “Fish” by Stephen C. Lundin, Ph.D., Harry Paul and John Christensen. It’s simple to read, simple to assimilate, and simple to adopt. And people, departments and companies are benefitting … Continue reading
Posted in Leadership, Personal Development
Tagged Choices, freedom, Growth, Influence, John Christensen, Leadership, Learning, Learning styles, Personal Development, Philosophy, PostADay2011, Respect, Trust
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